NAGICO Makes Commitment To Help Dominica Recovery

Press Release – September 1, 2015

NAGICO Insurances has joined the Dominica Relief Effort underway in the British Virgin Islands to assist the people of Dominica recover following the passage of Tropical Storm Erika which claimed several lives and caused significant infrastructure damage.
During the weekend, volunteers stationed at local supermarkets received donations of food and clothes from residents. Spearheading the relief efforts in the BVI is Ms. Nelcia St. Jean who is very appreciative of the support from NAGICO Insurances, other agencies and volunteers. She said the items received will be shipped to Dominica this week.

Managing Director, Mr. Shan Mohamed said, “Our hearts and prayers are with the people of Dominica, especially those who would have lost loved ones. When we were contacted to provide assistance we did not hesitate in our response to help Dominica recover. I am confident that with the support from the BVI and other countries Dominica will stand again.”

NAGICO Insurances has made a commitment to settle all claims related to Tropical Storm Erika as quickly as possible in an effort to restore financial stability to their clients in Dominica as soon as possible.

The company has issued a mandate to all its regional offices, in their 19 territories, to allow all their Dominican clients residing in those islands to submit their claims in Dominica at any of the local Branch offices.

“First of all we would like to offer our condolences and sympathies to the people of Dominica, following this catastrophic storm which has dealt a tremendous blow to the people and the country. We at NAGICO have been through this type of devastation before, as we have weathered several hurricanes in the past, so we understand how difficult a time this must be right now for the island. We intend to do our part to make the restoration process for our clients, as efficient and hassle free as possible,” said Chairman of the NAGICO Group, Sir Imran McSood Amjad.

“And as such we have already deployed additional staff from some of our neighboring territories to assist our local staff who are no doubt suffering loss or traumatized at this time given the recent events and we do not want to put them under any further strain. We have also deployed a team of Claims Adjusters who will be solely focusing on handling the storm related claims submitted by our clients, as well as other resources necessary to complete the claims process in a timely manner.”

“We have made a donation to the relief efforts and have started an internal Fund to further assist needy citizens, but one of our main focus now is to assist our clients by settling their claims in a fast and fair manner as we have done in other territories which have had similar experiences like with Hurricane Luis, Marilyn, Lenny, George and Ivan to name a few.”

NAGICO Insurances has also advised that in addition to regular Monday to Friday office hours, their Branch Office in Dominica will be open on Saturdays until further notice, to handle all claims matters related to Tropical storm Erika.

Sir Imran also reminded clients that the sooner their claim is reported, the quicker they will be settled.

“We know that communication is limited and transportation at this time almost non-existent as a result of the destruction caused so we are opening all avenues to our clients,” he said.

Clients can report their claim via our info@nagico.com email address, via our Dominica NAGICO Facebook page, by simply sending a message, or a call to the Dominica office at 449-8990 or mobile: 275 -1314.



Volunteers collecting food items and other supplies for Dominica under a NAGICO Insurances tent at Riteway.

 


An item list mounted outside a supermarket where volunteers collect items to be shipped from the BVI to Dominica

 

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